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Cancellation & Refund Policy

Claiming Refunds

For Credit Card/Debit Card/Net banking Transactions:

  • As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment.

  • In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end.

  • Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

 

For COD (Cash on Delivery) Transactions:

  • Refunds can happen via E-Vouchers/ Gift Card/ Transfer into customer’s bank account.

  • Refunds via E-Voucher can be redeemed on next purchase at Anriya within the validity date.

  • Refunds to bank accounts shall be processed within 7-8 business days (Subject to clearance in quality check).

  • Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.

  • Cash Refunds are not allowed for COD orders.

  • Refunds will only be initiated after we have physically received the returned shipment. Hence Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

 

No Refunds Will Be Given In Case Of International Shipments, If:

  • Incorrect or outdated delivery address is provided.

  • After 3 failed delivery attempts by the courier.

  • Package refused by recipient.

 

Cancellation Policy

Cancellation will only be accepted if your order hasn't been put in production.

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